Information That the App Collects

When you download and install the Auctioneers Plus app, we automatically gain access to certain information from your Shopify account, including:

  • Theme Information
  • Product Details
  • Information on Draft Orders
  • Information on Metaobjects
We may also use your or your customers' personal information, specifically their name and email address.

How Do We Use Your Personal Data?

We use your and/or your customer's personal information to provide the necessary service for the successful operation of the application. We use this information for the following purposes:

  • Sending emails to winners and displaying winning bids on the app's dashboard.
  • Improving the app and services for you.
  • Communicating with you.

Sharing Your Information

We may share your data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Additionally, we may share information with third-party services to generate secure authentification tokens necessary for providing certain features of the app.

Data Retention

When you create and complete auctions using the app, we will maintain the information related to it for our records unless and until you ask us to delete this information.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below. Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site), or to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@eskero.com.